6 Top Tips for Getting a Hospitality Job: Gaming Staff

Gambling jobs – not a game

Gambling facilities increasingly go hand in hand with any sort of hospitality work in Australia – there are literally hundreds of pokies venues across the country, with machines in many small pubs and clubs. Even if you aren’t looking specifically to work in a casino or work exclusively in a gaming department, it can be a major boost to your chances of finding a hospitality job if you give some thought to gaming related duties. Today we check out the top tips for getting a job in gaming, from how to get your RSG (responsible service of gambling) or RCG (responsible conduct of gambling).

Get Your Responsible Service of Gambling Certificate

There has been an intense focus on training hospitality staff in responsible service of alcohol, and recently there has been a growing focus on responsible service of gambling as well. If you are going for a gaming job in Queensland, it recently became mandatory to hold a QLD RSG; and for many jobs in other states it is a business requirement that you hold an RCG or Responsible Conduct of Gambling. This is the first and most essential step!

Apply in Person

If the job advertisement states the name of the business that’s looking for employees, drop your resume off in person. This is especially good practice for getting casino jobs, because personal presence is such a big part of success in the job.

Consider a Time Management Course

Gaming can be quite a hectic environment to work in, especially in casinos. Think about completing a short course in time management to help develop or prove your skills, in addition to completing your QLD RSG or RCG.

Be Tactful

Working in gaming requires extreme tact, especially to resolve any situations where you have to use your Responsible Service of Gambling training. Put your most polite hat on for both your interview and any trial shifts!

Know That You’ll Need a Flexible Roster

Gaming venues are frequently open late at night – this is usually their busiest periods. Additionally, they can’t always predict when they’ll need extra staff – so taking steps to ensure that your availability is flexible is just as important as getting your Responsible Service of Gambling online to getting a gaming job.

Know That Attitude is More Important Than Experience

This holds true across all hospitality jobs- as long as you have the basics in place, like a QLD RSG or a national RCG, many gaming venues actually prefer to train you their own way. This is especially true of casino jobs – there are quite a few different games to know and house rules to be aware of, so you’ll likely have on the job training anyway. A basic Responsible Service of Gambling certificate and the right persona will count far more towards getting you the job.

For all that you need to know about completing your Responsi

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History of iGaming – Knowledge for Getting an Online Knowledge

If you are interested in getting an online gambling job it’s important to understand the history of the industry.

In 1994 one of the first software development companies Microgaming was established following the Free Trade and Processing Zone Act in Antigua. The head start was useful & Microgaming gained a real competitive advantage in the technology behind online betting & casinos. However it took 2 years before Intercasino launched the first internet casino which could accept real money wagers in October of 1996.

It wasn’t long before the burgeoning business came under the scrutiny of the authorities in America when Jon Kyl attempted to introduce the Internet Gambling Prohibition Act which planned to make it illegal for any company to offer online gambling to any US citizen. However the bill failed to make it through congress but gave a glimpse of the industries strained relationship with the US authorities.

By 1999 there were already up to 700 online casinos offering online betting opportunities impressive given the slow uptake of the internet amongst the general public. It was also around this point the introduction of more sophisticated software from Boss Media allowed for multiplayer games with the ability for users to chat to each other. This new technology had a huge impact on the industry & really helped create an involving & social environment to gamble.

The following year was hugely significant as Cryptologic are listed on the NASDAQ exchange. The company who provided encrypted electronic payment technology were proving a success with both customers & investors. Also having plenty of success was a winner on The Sands of the Caribbean online casino won $400k at the date the largest online casino payout.

But by 2002 that had already seemed like a small win with a number of winners taking home more than a million dollars in online casino winnings. Inevitably these wins drew even more of attention from the US government who began creating a series of laws which would all but outlaw online gambling with a bill that prevented online gambling.

This gives you a basic introduction to some of the historical backg

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